

PDF Attachment – enable this option if you want to receive a PDF copy of the submission as an attachment.Send Uploads as Attachment – enable this option if you want to receive files uploaded in the form via email.Send Email On – set up the triggers on when to send the email alert here.Advanced – you can find more options for your Email Notification here.It’s set to your account’s email address by default. Recipient Email – this is the email address that the message is sent to when after form submission.This is the email address that the reply message is sent to when you click the “Reply” button in your email client. Reply-To Email – mapped to one of your form’s Email elements by default.Jotform is the default sender name but you can select any supported elements on your form. Sender Name – the name displayed in the recipient’s inbox.Recipients – set up the sender name, reply-to, and recipient email here.

#Jotform email Pc
Is there a PC version of this?Ĭould there be a Block or Setting somewhere that you can help me walk them through?Īgain, I am on a Mac and He is on a PC, which I know nothing about. I have also attached a screenshot of a Notification block popup that comes up for me sometimes, which I Allow. I have attached screenshots of our form settings as well as the link to the form in question. The form and autoresponder work just fine most of the time, for 2 years, except for a handful of of our regular clients for some reason. Everything seems to work except for receiving the email notification for SOME clients. Our clients access the forms through our Squarespace website. I am on a Mac operating Yosemite 10.10.5 (where the forms were created). He did a broad search including his junk mail and there is still nothing from Jotform or from us. He has submitted using Chrome as well as Edge on his PC
#Jotform email windows
His email provider is through GoDaddy into Outlook on a PC running Windows 10, as well as into the Apple email system on his iPhone. I have been troubleshooting with one client, in particular.

We ARE receiving the notification of their RSVP on our end, however, Some clients are NOT receiving the autoresponder confirmation email. Our clients submit a weekly rsvp thru our form called "Artisan Weekly Reservation". We have an issue that has been occurring sporadically but more and more frequently. Add a Custom Sender Address to the Email Alert.If you want to use your email address as the Sender Email, that is now possible with Jotform. You can also test the form by filling it out to submit actual data using a valid test email.Īdditionally, there is also the chance that you may have more than one email address that you wish to use in your Autoresponder to be listed with the notification being sent to multiple recipients. You should receive the test email at your account’s registered email address. If you’d like to see how your Autoresponder looks, you can test your form Autoresponder email by clicking the Test Email button. Sender Email – users can receive emails using your SMTP server instead of Jotform’s servers.ĭon’t forget to click the Save button and make sure that all the changes in your Autoresponder were applied.
#Jotform email update
